Global Knowledge @ Work

Publications (2001)

DEST Publications

C1 - Journal Article: Refereed Article in a Scholarly Journal

Cairns, L & Stephenson, J (2001) Peripheral social learning in the workplace and the development of corporate capability: the role of national vocational qualifications. Journal of Vocational Education and Training, 53 (3), 443-466.

Townsend, P & Cairns, L (2001) Ethnoconsumerism and ethnocapability:  new paradigms in multicultural relationship management. International Journal of Customer Relationship Management, 3 (4), 277-285.

Non - DEST Publications

E3 - Conference Publication: Extract of Paper

Townsend, P & Cairns, L (2001) Multicultural tourism:  the need to define the globally competent manager. Paper presented at the CAUTHY 2001 National Research Conference, Canberra,  ACT, Australia